This website, its subdomains and related printed materials (hereinafter referred to as the “Website”) are owned by O tours PCO D.O.O., Gajeva 6, 10000 Zagreb, Croatia, OIB 63420097130 (hereinafter O TOURS PCO). By using this site or any of its services, products or information from the list, you accept the terms of the general terms of use, as well as other information that can be found here. If you do not agree with the above, do not continue to use the Website.



The content on this site is also owned by O tours PCO. O tours PCO guarantees the authenticity of the image data and records from the offers and conditions under which each service is offered. Certain content that is not part of the O tours PCO brokerage services on the site is solely as promotional material and the owner is responsible for all information and contacts. The site voluntarily transmits data received from business partners and does not bear any criminal liability for the same material, even if the data is inaccurate or illegal or is in any way against the law. The website owner completely disclaims any responsibility if your use of the www.otours.hr domain (and associated subdomains) has caused any harm to you and / or a third party in connection with the use or misuse of the service within the promotional material.



This website is intended for personal and non-commercial use. You may not modify, copy, distribute, display, publish or otherwise transmit or sell any information, services or products, in particular photographs and any other material posted on this site, without the express consent of its owner.



O tours PCO partners are obliged to do everything in terms of providing accurate and quality information, and O tours PCO is not responsible if the business partners’ information about their services contained in promotional materials is incorrect. The business partner or specific service provider on the site is the owner or authorized representative of the owner who advertises travel services and as such has all the necessary documentation to perform his business. The business partner or designated service provider on the site must provide accurate and truthful information about their services and guarantees for their safety, quality and legality. The site owner will notify you of any changes immediately PAYMENT AND CANCELLATION POLICY

Each service has different payment and cancellation rules and they are an integral part of the programs published on this website. Individual trips and activities are paid on offer in advance in full or in part, with details to be agreed on a case-by-case basis. They will be communicated to the passenger in writing by O tours PCO.



The customer orders the service via e-mail or via an electronic order form.

All prices are in HRK. The passenger / user of our services additionally has the option of displaying prices in US dollars and euros.



E-banking / bank transfer (payment details: O tours PCO d.o.o, Gajeva 6, 10000 Zagreb, Croatia, IBAN: , IBAN: HR1324840081135061329 , SWIFT: RZBHHR2XXXX , BANKA: RAIFFEIZEN BANK , ZAGREB

Cash payment

Credit / debit card payment (MasterCard®, Maestro®, Visa, Diners)

Payment via Monri WebPay electronic billing system

All payments are made in HRK. The amount charged to your credit card account is converted to your local currency at the credit card association’s exchange rate. As a result of this conversion, there is a possibility of a small difference compared to the original price listed on our website.



The confidentiality of your data is protected and ensured by the use of SSL encryption. Online billing sites are secured using Secure Socket Layer (SSL) with 128-bit data encryption. SSL encryption is the process of encrypting data to prevent unauthorized access during data transfer. This enables secure transfer of information and prevents unauthorized access to data during communication between the user and the WebPay service and vice versa. WebPay service and financial institutions exchange data using a virtual private network (VPN,) which is protected from unauthorized access. Monri Payment Gateway is certified according to the PCI DSS Level 1 security standard prescribed by Visa and Mastercard rules. The seller does not store credit card numbers and the numbers are not available to unauthorized persons. STATEMENT ON PROTECTION AND COLLECTION OF PERSONAL DATA

We undertake to provide protection of personal data of customers by collecting only basic information about passengers / users of our services that are necessary to fulfill our obligations. We inform passengers about how to use the collected data and regularly give them a choice about the use of their data, including the ability to decide whether or not they want their name removed from the lists used for marketing campaigns. All information about passengers / users of our services is strictly kept and is available only to employees who need this information for business. All our employees and business partners are responsible for respecting the principles of confidentiality.




We reserve the right to change the terms of business without prior notice. In order to increase the quality of the website www.otours.hr and all information regarding the terms and conditions, contact us via e-mail: otours@otours.hr



O-Tours PCO d.o.o.

Gajeva 6, 10000 Zagreb

OIB: 63420097130

Court register number: 081144849

IBAN: HR1324840081135061329





Telephone: 00385 1 4831 444